At Vacua, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our platform and services. By accessing or using Vacua, you agree to the collection and use of your information as described in this policy. If you do not agree with the terms of this policy, please do not use Vacua.
When you use Vacua, we may collect the following types of information:
Personal Information: We may collect personal information that you provide to us directly, such as your name, email address, phone number, and other contact details. This information is necessary for us to provide you with our services, including facilitating property rentals, sharing spaces, and connecting with other students.
Location Information: With your consent, we may collect and process information about your location. This information helps us provide you with relevant search results, localized content, and tailored recommendations.
Usage Information: We collect information about how you interact with Vacua, including your browsing activities, search queries, app usage, and other actions you take while using our platform. This information helps us improve our services, personalize your experience, and analyze user trends.
Device Information: We may collect information about the device you use to access Vacua, including the device type, operating system, unique device identifiers, and mobile network information. This information allows us to optimize our platform for different devices and ensure a seamless user experience.
Log Data: Our servers automatically collect certain information when you use Vacua, such as your IP address, browser type, referring/exit pages, and timestamps. This data is used for system administration, troubleshooting, and to analyze user behavior on our platform.
We may use the information we collect for the following purposes:
Providing and Improving our Services: We use your information to deliver and personalize our services, including facilitating property rentals, sharing spaces, connecting with other students, and enabling transactions on our marketplace.
Communication: We may use your contact information to send you administrative messages, updates about our services, and respond to your inquiries or requests.
Analytics and Research: We analyze user behavior and preferences to improve our platform, develop new features, and conduct research to enhance the experience for our users.
Compliance and Security: We may use your information to comply with applicable laws and regulations, protect our rights and the rights of others, and detect and prevent fraud or security breaches.
We may share your information with the following parties:
Landlords and Users: When you use our platform to search for properties, share spaces, or connect with other students, certain information such as your profile and contact details may be shared with landlords or other users as necessary to facilitate these interactions.
Service Providers: We engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, customer support, and marketing. These providers have access to your information as needed to perform their services but are obligated not to disclose or use it for other purposes.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government investigations).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or third party as part of the transaction.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, update, and delete certain information we hold about you. You may also have the right to object to or restrict certain processing of your information and to withdraw consent where applicable. Please contact us using the information provided below to exercise your rights or if you have any questions or concerns regarding your privacy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on Vacua or through other means. Your continued use of Vacua after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@vacualimited.com.
